Reservations |
Updated: October 22, 2009 |
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Reservation Service
There are 2 campsite reservation services in effect in Alberta's provincial campgrounds:
- Centralized online reservations: a confirmed 2010 site list
is available; additional sites may be added prior to the start of the 2010 camping season.
- Phone-in reservations: a tentative 2010 site list is available; some of these sites may be added to the online reservation service in 2010.
Centralized Online Reservations
Reserve Online:www.Reserve.AlbertaParks.ca
Reserve by Phone: 1-877-537-2757
- At campgrounds on the centralized online reservation service, reservations for the upcoming camping season begin 90 days prior to scheduled opening dates of individual campgrounds; 2010 camping season dates to be determined.
- Reservations typically cease after the September long weekend, with some exceptions, see "reservations end dates"
- Reservations can be made, changed or cancelled online, by phone or in person at campgrounds on the centralized online system .
- Online reservations contact centre (1-877-537-2757) – hours of operation for 2010 to be determined
- Reserve.AlbertaParks.ca works best with high speed internet
- To use the website the following programs are required:
- Adobe Flash Player 10 (V10.0.22.87)
- Adobe Acrobat Reader 9
- www.adobe.com to download Adobe software
- For best results, set computer monitor resolution to 1440x990 (minimum monitor resolution = 1024x768)
- If you experience technical difficulties booking online, call 1-877-537-2757 to book by phone
- Online reservations rules & procedures
Phone-In Reservations
- Phone-in reservations for the upcoming camping season begin the first business day in May & end after the September long weekend at most campgrounds, when they convert to “first come-first served†status, see "reservations end dates" .
- Phone-in reservations can be made Monday-Friday from 8:15 am until 4:30 pm (link to tentative 2010 site list)
- Phone-in reservations rules & procedures
Camping Fees
- Camping fees vary depending on facilities & services provided at individual campgrounds
- Alberta Parks fee schedule
- Site-specific camping fees
Rules/Procedures – Both Reservation Services
- Have the following information ready when you make your reservation:
- preferred campground (1st & 2nd choice)
- arrival & departure dates
- name & address
- telephone number (residence & business)
- type of equipment (i.e. tent, tent trailer, motor home)
- credit card number & expiry date
- A non-refundable $10.00 reservation fee is required to confirm reservations
- Your stay cannot exceed 16 consecutive nights
- Check-in time is normally 4:00 pm
Rules/Procedures – Centralized Online Reservations
- Full pre-payment of all overnight camping fees is required when you make your reservation.
- All reservations must be paid by credit card (Visa, MasterCard or American Express).
- All reservations made via the online reservation service are campsite-specific.
- Reservations can be made up to a maximum of 90 days in advance.
- There is a limit of 4 campsite reservations/transaction in any combination:
- 4 campsites at 1 campground for the same dates
- 1 campsite on 4 different dates at the same campground
- 4 different campsites on 4 different dates at the same campground
- 4 campsites at 4 different campgrounds
- 4 campsites at 1 campground for the same dates
- There is no limit to the number of times you can make up to 4 reservations.
- Multiple reservations must be made on 1 user account with 1 credit card.
- Groups requiring more than 4 campsites should consider reserving a group use area (group use reservations are not available online)
- The online reservation system allows only 1 camping accommodation unit per campsite:
- the campground operator can override this limitation at check-in if the campsite is large enough to accommodate a 2nd unit (you can also call ahead to find out if the campsite you have booked is large enough to accommodate more than one accommodation unit)
- additional camping fees are normally charged for the 2nd unit on a campsite, unless there is a tent in addition to the main accommodation unit & only 1 motor vehicle is registered to the campsite – in this case, there is no additional fee
- changes to campsite reservations:
- 1st change = free of charge
- subsequent changes = $3.00/change
- no charge for name or address changes
Late Arrivals/No-Shows
- Reservations are held until 2:00 pm of the day after the 1st scheduled night, at which time the campsite is released for resale
- "No show" campers forfeit 1st & 2nd night's fees
- Any remaining camping fees are refunded
- The $10.00 reservation fee is not refundable – it is retained to cover administrative costs
Cancellations/Refunds
- If a reservation is cancelled more than 24 hours before 2:00 pm on the scheduled arrival date, there is a full refund of pre-paid camping fees
- If a reservation is cancelled less than 24 hours before 2:00 pm on the scheduled arrival date, the 1st nights camping fee is forfeited
- In neither instance is the $10.00 reservation fee refunded
- Refunds to the credit card used to make the reservation are processed as quickly as possible
Technical Difficulties
- If you have problems making your reservation online, call 1-877-537-2757 to book by phone
Before you call, keep in mind:
- your user account must be set up before you begin the process of finding a campsite
- reservations can only be made a maximum of 90 days in advance of your planned arrival date
- the system allows only 1 camping accommodation unit per campsite
- there is a limit of 4 reservations/log-in
- multiple reservations must be made on 1 user account with 1 credit card
Rules/Procedures – Phone-In Reservations
- In addition to the non-refundable $10.00 reservation fee, a deposit equal to the first night's camping fee is required to confirm a reservation; MasterCard & Visa are the preferred methods of payment
- Although a specific campsite cannot be reserved, we try to accommodate such requests when possible
- Up to 4 reservations may be made at a time for the same date in the same campground
- At any given campground, only 1 active reservation may be held at a time; a new reservation for that campground can be made the day after the active reservation has expired
- Groups requiring more than 4 campsites should consider reserving a group use area
Cancellations/Refunds
- If a reservation is cancelled more than 48 hours prior to the scheduled arrival date, the deposit is refunded
- The $10.00 reservation fee is not refunded
Third-Party Reservations
- Reserving campsites through third parties is not recommended; the only way to guarantee a campsite is by booking through one of the Alberta Parks reservation services (centralized online service or phone-in service)
Kananaskis Country
Mt. Kidd RV Park & Sundance Lodges
- Mt. Kidd RV Park and Sundance Lodges are commercial recreation facilities located within Evan-Thomas Provincial Recreation Area
- Mt. Kidd RV Park – campsite reservations are accepted year-round; for reservations, call 403-591-7700 or visit www.mountkiddrv.com
- Sundance Lodges – campsite reservations for the upcoming season begin on March 1st; for information visit www.sundancelodges.com
Backcountry Campgrounds (designated campgrounds in KC)
- Permits are required to camp in designated backcountry campgrounds in Kananaskis Country
- To purchase a permit, call 403-678-3136 (in Alberta, dial 310-0000 to be connected toll-free)
- Backcountry permits can also be purchased at Barrier Lake, Peter Lougheed Provincial Park & Elbow Valley visitor centres
Links
Adobe software downloads
Alberta Parks fee schedule
Alberta Parks Regulations Brochure
Campground Opening & Closure Dates, Fees & Contact Info
Confirmed 2010 Online Reservations site list
Fire Bans
Firefox for Macs
Group Use Information
Know B4U Go
Mount Kidd RV Park
Online Publications
Reserve.AlbertaParks.ca
Seniors Discounts
Sundance Lodges
Technical Help FAQs
